Terms and Conditions
Welcome to Urban Gadgets. These Terms and Conditions govern your use of our website (urban-gadgets.store) and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
Use of the Website
a. You must be at least 18 years old to use our website or make purchases. If you are under 18, you may only use this website with the involvement of a parent or guardian.
b. You are responsible for maintaining the confidentiality of your account information, including your username and password.
c. You agree to provide accurate and current information during checkout, including your name, delivery address, and contact number, to ensure smooth order processing.
d. You may not use our website for any unlawful or unauthorized purposes.
Product Information and Pricing
a. We strive to provide accurate product descriptions, images, and pricing information for all items, including UGREEN, Samsung, Apple, Mikorean, Remax, JBL, Crown, and other brands we carry. However, we do not guarantee the accuracy or completeness of such information.
b. Prices are listed in LKR and are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.
Orders and Payments
a. By placing an order on our website, you are making an offer to purchase the selected products.
b. We reserve the right to refuse or cancel any order for any reason, including product unavailability, pricing errors, or suspected fraudulent activity.
c. We currently accept Cash on Delivery (COD) and select online payment methods. For COD orders, payment is collected upon delivery of your order.
d. Where online payment is used, we rely on trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.
Shipping and Delivery
a. We offer island-wide delivery and make reasonable efforts to ensure timely shipping.
b. Shipping and delivery times provided are estimates and may vary based on your location, courier availability, and other factors beyond our control.
Returns and Refunds
a. Our Returns and Refund Policy governs the process and conditions for returning products and seeking refunds. Please refer to the policy on our website for full details.
Intellectual Property
a. All content and materials on our website, including text, images, logos, and graphics, are protected by intellectual property rights and are the property of Urban Gadgets or its licensors, unless otherwise credited to the original brand/manufacturer.
b. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
Limitation of Liability
a. In no event shall Urban Gadgets, its owners, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.
b. We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website, beyond the manufacturer's own warranty terms where applicable.
Amendments and Termination
We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
Contact Us
Questions about these Terms and Conditions? Reach out to us:
📞 WhatsApp / Call: 076 48 22901
📧 Email: info@urban-gadgets.store
📍 No. 43, Jaya Road, Kalubowila, Dehiwala
📍 NYS Clothing, Gangarama Road, Boralesgamuwa